Information relating to COVID-19

Stay Safe, Stay Well

At Adventist Senior Living we take the health and wellbeing of our residents and employees seriously. This includes our management of the COVID-19 pandemic.
We would like to reassure you that we have vigorous infection control procedures in place and we are confident that these measures are helping us to keep our residents safe.
We know how important it is for our residents to have meaningful contact with their loved ones and we thank you for your patience and cooperation as we continue to strive to protect all the residents in our care and those in the community.
We appreciate how patient you have all been with the constant changing of visitor restriction guidelines.

David Knight
Chief Executive Officer
Adventist Senior Living


Adventist Senior Living works under the advice of NSW Health for visitation.  NSW Health provides important reviews and updates about COVID-19 that you may need to be aware of. 

Prior to planning a visit to any of our residential aged care facilities, please view your check-in history on the Service NSW COVID Safe Check-in  App to ensure you haven’t been to a venue that has been exposed to COVID-19. 

If you have been interstate or overseas in the last 14 days, please check the NSW Health COVID-19 website for advice and follow the public health requirements for testing and self-isolation.


Visitation Requirements for Alstonville Adventist Aged Care Facility, Alton Lodge and Avondale House

Adventist Senior Living’s residential aged care facilities are open to visitation subject to the following conditions:  


  • Residents are permitted to have two fully vaccinated visitors aged 12 years and over, plus two children aged under 12 years per day.
  • Children under 12 years are permitted to visit provided they are accompanied by a fully vaccinated person.
  • Where visits include a child under 12, the visit must be held in an outdoor area, the child should wear a mask.
  • If the child’s visit is unable to be held outside, photograph evidence of a negative Rapid Antigen Test (RAT) must be provided. 
  • Visitors must comply with the NSW government requirement to be double vaccinated for COVID-19 with the second dose no less than 14 days prior to visiting unless they can provide a COVID-19 medical contraindication certificate or the visit is for end of life. Evidence will need to be provided for each visit.
  • Visitors must check in using both QR codes and TeamGo including temperature and symptom screening.
  • Visitors may be asked for proof of identity to confirm their address
  • Surgical masks must be worn and hands sanitised on entry to the facility
  • Visits are permitted in either the resident’s room or an outside area but not in any inside communal areas.

These arrangements will be in place until  advised by NSW Health.


Visitor Screening Times for Alstonville Adventist Aged Care Facility

Monday to Thursday – 10am to 4pm

Fridays – 10am to 2pm

Weekends – 10am to 2pm as follows:


Saturday 27 November Closed
Sunday 28 November 10am – 2pm
Saturday 4 December 10am – 2pm
Sunday 5 December Closed
Saturday 11 December Closed
Sunday 12 December 10am – 2pm
Saturday 18 December 10am – 2pm
Sunday 19 December Closed
Saturday 25 December 10am – 1pm
Sunday 26 December 10am – 2pm
Monday 27 December Closed


Visitor Screening Times for Alton Lodge and Avondale House

Monday to Friday – 10am to 4pm

Weekends and Public Holidays – 1pm to 4pm on alternate weekend days as follows:


Date Alton Lodge Avondale House
Saturday 27 November 1pm – 4pm Closed
Sunday 28 November Closed 1pm – 4pm 
Saturday 4 December Closed 1pm – 4pm 
Sunday 5 December 1pm – 4pm Closed
Saturday 11 December 1pm – 4pm  Closed
Sunday 12 December Closed 1pm – 4pm
Saturday 18 December Closed 1pm – 4pm
Sunday 19 December 1pm – 4pm Closed
Saturday 25 December 1pm – 4pm 1pm – 4pm
Sunday 26 December 1pm – 4pm 1pm – 4pm
Monday 27 December Closed Closed

Requirement to Hand Sanitise

It is a NSW Health requirement that all visitors sanitise their hands at 3 points:

          • On entry to the facility
          • On entering their loved one’s room
          • When exiting the room.

Further information

To read Industry Code for Visiting Residential Aged Care Homes during COVID-19 code visit the COTA for older Australians website.

Don’t forget: If you have further questions please call Adventist Senior Living on 4977 0000 or send any query to

Thank you for your co-operation as we strive to protect those we care for.


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