Information relating to COVID-19

Stay Safe, Stay Well

At Adventist Senior Living we take the health and wellbeing of our residents and employees seriously. This includes our management of the COVID-19 pandemic.
We would like to reassure you that we have vigorous infection control procedures in place and we are confident that these measures are helping us to keep our residents safe.
We know how important it is for our residents to have meaningful contact with their loved ones and we thank you for your patience and cooperation as we continue to strive to protect all the residents in our care and those in the community.
We appreciate how patient you have all been with the constant changing of visitor restriction guidelines.

David Knight
Chief Executive Officer
Adventist Senior Living


Adventist Senior Living works under the advice of NSW Health for visitation.  NSW Health provides important reviews and updates about COVID-19 that you may need to be aware of. 

Prior to planning a visit to any of our residential aged care facilities, please view your check-in history on the Service NSW COVID Safe Check-in  App to ensure you haven’t been to a venue that has been exposed to COVID-19. 

If you have been interstate or overseas in the last 14 days, please check the NSW Health COVID-19 website for advice and follow the public health requirements for testing and self-isolation.


Visitation Requirements for Alstonville Adventist Aged Care Facility, Alton Lodge and Avondale House

Alton Lodge and Avondale House – Jacaranda Court are closed to visitation due to COVID-19 with the exception of partners in care and nominated persons.

Avondale House – Jacaranda Court and Bellbird Cottage and Alstonville Adventist Aged Care Facility are open to visitation subject to the following conditions:  


  • Visitors must bring a packaged  Rapid Antigen Test (RAT) with which staff will use to test you prior to entry to the facility. Visitors will not be permitted entry without this.
  • Where visits include a child under 12, the visit must be held in an outdoor area, the child should wear a mask.
  • Visitors must check in using TeamGo including temperature and symptom screening.
  • Visitors may be asked for proof of identity to confirm their address
  • Visitors must bring and wear surgical masks at all times while in the facility and hands sanitised on entry to the facility
  • Visits are permitted in either the resident’s room or an outside area but not in any inside communal areas.
  • Visitors who have had COVID-19 within the previous 14 days are not permitted to enter residential aged care facilities.
  • If visitors are unwell or have been around anyone unwell, even if you have no symptoms, please do not visit.

These arrangements will be in place until  advised by NSW Health.

Visitor Screening Times for Alton Lodge and Avondale House :

Monday to Friday – 10am to 4pm

Weekends and public holidays – 1pm to 4pm


Visitor Screening Times for Alstonville Adventist Aged Care Facility

Monday to Thursday – 10am to 4pm

Fridays – 10am to 2pm

Weekends and public holidays – 9am to 2pm


Requirement to Hand Sanitise

It is a NSW Health requirement that all visitors sanitise their hands at 3 points:

          • On entry to the facility
          • On entering their loved one’s room
          • When exiting the room.

Further information

To read Industry Code for Visiting Residential Aged Care Homes during COVID-19 code visit the COTA for older Australians website.

Don’t forget: If you have further questions please call Adventist Senior Living on 4977 0000 or send any query to

Thank you for your co-operation as we strive to protect those we care for.


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