Lead an enriched life at a residential aged care home where your needs and preferences truly matter. Our multidisciplinary team works closely with you and your loved ones to provide personalised, dignified and continuous care.
Receive any level of support required in a safe, inclusive and nurturing community.
Advantages of residential aged care with Adventist Senior Living
- Tailored program designed by an onsite and referral-based team of Lifestyle and Allied Services personnel
- Care that meets your lifestyle, spiritual, health and wellbeing needs – and adapts as they change
- Compassionate carers with the skills and knowledge to provide quality support on your terms
- A warm, supportive and respectful community
- Freshly-cooked meals each day
- Beautiful natural surroundings and outdoor facilities
- Convenient location near a shopping centre and public transport
Pricing and Information
Residential Care Pricing & Information
The Australian Government provides subsidies for much of the cost of aged care. However, if residents are able to afford the cost of care and accommodation, they will be asked to contribute to the costs. Because everyone’s financial position is different, a financial assessment is to be completed to determine how much a new resident needs to pay.
Basic daily care fee
The Basic Daily Fee is a legislated fee and payable by all residents. This fee increases in line with the CPI and the Australian Age Pension every six months, and covers costs such as meals, laundry and electricity.
Means-tested care fee
The Means-Tested Care Fee ensures that residents who have additional income and assets contribute to their care costs. The Commonwealth Government via Centrelink assesses all residents entering a Commonwealth-funded residential aged care facility.
Residents will receive information regarding their Means-Tested Care Fee obligations 7 days after the completion and lodgement of the “Permanent Residential Aged Care Request for a Combined Asset and Income Assessment”. If this assessment is not completed, then a higher Means-Tested Care Fee may be levied until the information is provided to the Commonwealth Government. There are annual and lifetime caps for the Means-Tested Care Fee. These caps do increase in line with CPI.
Accommodation fee
This is for your accommodation in the aged care facility. Some residents will have their accommodation costs met in full or part by the Commonwealth Government, while others will need to pay the accommodation price agreed with the aged care facility.
Centrelink will advise you which applies to you based on an assessment of your income and assets. If your accommodation costs are being met in full or part by the Commonwealth Government, the accommodation payment can be made by way of a Refundable Accommodation Deposit (RAD) or a Daily Accommodation Payment (DAP), or a combination of both. The accommodation payment is set by each aged care facility individually and these prices are listed on the website www.myagedcare.gov.au and also on the Adventist Senior Living website.
Additional services fee
At Adventist Senior Living we charge an additional services fee. This fee is for hotel-type services not normally provided. It may cover items such as regular social bus outings, 24 hour snack stations, telephone line rental and call costs. Further information about additional services at Alstonville Adventist Aged Care Facility is found in the Alstonville Additional Services brochure. Further information about additional services at Avondale Care is found in the Avondale Care Additional Services brochure.
To help you understand the cost of moving into a residential aged care facility at Adventist Senior Living, we have developed pricing sheets for the different room options on offer.
Avondale House Pricing & Information
So that you have a clear understanding of costs related to each room in Avondale House and what the rooms offer, click on the items in the following list to find more details:
Alton Lodge Pricing & Information
So that you have a clear understanding of costs related to each room in Alton Lodge and what the rooms offer, click on the items in the following list to find more details:
Alstonville Residential Care Pricing & Information
Alstonville Adventist Aged Care Facility offers a choice of two room options for residents. For a clear understanding of costs related to each room and what the rooms offer, click on the items in the following list to find more details:
At Adventist Senior Living, our goal is to help you lead a fulfilling life when you can no longer function independently.
With 216 beds in total, our Alstonville, Avondale and Cooranbong facilities provide all types of care. Whether you require basic assistance to maintain independence or round-the-clock support for complex health issues such as dementia, we cater to every level of need. Our holistic approach to residential care includes access to registered nurses, doctors, social workers, Chaplains, Allied Health specialists, recreational activity staff, diversional therapists, catering and personal carers.
All of whom work with you to deliver a personalised program that meets your unique needs and lifestyle. This outstanding social, domestic and medical support is all part of our mission to provide person-centred care based on Christian principles. With a spiritual focus that celebrates the individual, we support independence and respect all beliefs and preferences. To enhance your quality of life within one of our welcoming communities, please book a tour for aged care accommodation over the phone or in person today.
How to access residential aged care
We understand that applying for residential care can be complicated.
Our dedicated team is here to help you navigate the transition to your new home.
- 1. Register with My Aged Care
Register your details with My Aged Care on 1800 200 422 or myagedcare.gov.au to be referred to your local Aged Care Assessment Team (ACAT).
If you already have approval for residential aged care, please provide us with your My Aged Care referral ID number. Alternatively, you may pay for residential care directly through Adventist Senior Living.
- 2. Book an assets and income assessment
Visit the Department of Human Services (DHS) website or call 1800 227 475 to arrange a Combined Assets and Income Assessment from Centrelink.
This will help to confirm the amount of government funding you are entitled to receive for residential care.
- 3. Attend your ACAT assessment
ACAT will be in touch to organise an interview with you at your current residence. This in-person meeting is designed to assess your needs for permanent care, respite care or other care options.
- 4. Receive ACAT approval & your fee notification letter
ACAT will send you a letter that states whether you are eligible for government-funded aged care facilities and what level of care you must receive.
You will also receive a fee notification letter, which details the maximum basic daily care fee, as well as any additional care or means-tested accommodation charges, you may be required to pay. Please keep both letters safe.
- 5. Find your aged care home
Explore accommodation options and find your perfect fit with Adventist Senior Living. To book a tour at your desired location, phone our friendly Customer Service team on (02) 4977 0000.
If you are happy to proceed, please submit a Residential Care Waitlist Application form and we will be in touch. If you do not wish to complete this form online, we can provide you with one by your preferred method.
Frequently Asked Questions
Residential care is a term used to describe the 24-hour provision of support and assistance to elderly individuals who no longer have the ability to live at home. As well as accommodation, you will be provided with meals, cleaning and laundry services on a daily basis. Lifestyle and wellbeing options, such as recreational activities, spiritual guidance and Allied Health visits, may also be available.
Adventist Senior Living provides residential aged care that you and your loved ones can rely on. Located in Avondale and Alstonville, we help our residents to live each day their way within a warm and caring community.
Residential care is designed for elderly individuals who need care, support or supervision 24 hours a day. If you have obtained ACAT approval for residential aged care, then you are required to receive it.
The following residential aged care services are available with Adventist Senior Living:
- Nursing care
- Access to GPs and other health practitioners, such as clinical nurse specialists and geriatricians
- Allied Health services, including physiotherapy, podiatry, dietetics, occupational therapy and speech pathology
- Social, spiritual, lifestyle and wellbeing services provided by Chaplains, social workers and recreational officers
- Meal provision
- Cleaning and laundry services
- Continence management products and other healthcare items, such as wound dressings
Importantly, your care and support will be tailored to suit your needs and lifestyle. To learn more about our residential care services, please get in touch with our team today on (02) 4977 0000.
It’s important to choose a residential aged care facility that suits your lifestyle, needs and tastes. This community will serve as your home and access to care, while fellow residents will be your new friends and neighbours.
For peace of mind that you are selecting the right provider, look for:
- Happy residents
- Caring and committed staff
- Strong community ties
- Excellent care and service provision that meets your requirements and preferences
- Easy access for family and friends
At Adventist Senior Living, we are deeply committed to ensuring that every one of our residential care homes fulfils the above qualities.
The length of time it will take to access residential care will depend on your approval via ACAT or My Aged Care and the completion of your Centrelink Assessment, as well as room availability at your location of choice.
For tailored advice, please contact our residential care team on (02) 4977 0000.
Please view the Adventist Senior Living VAD Disclosure Statement in our Resources section.
The ASL Way
We remember why.
We show up for every moment
It starts with genuine care, integrity and playing our part in a team that really needs us. But it can’t stop there. It’s about being aware and present in every moment we can, for the people we serve and those we serve alongside.
We all lead. We all serve.
At ASL, serving isn’t demeaning and leadership isn’t a prize. They are a great responsibility and a true privilege. And here, they go hand in hand.
We treat others as we'd like to be treated.
We deal in respect and kindness for all, especially when they’re hard to find. We never fully know what someone’s going through, so we offer patience and grace.
We lean in and on
Every day brings new challenges, and moments we didn’t expect. We embrace them. We jump in to make the day and night work. And we ask for support when we need it – Everyone needs help sometimes.
We are open and honest.
Apart from anything else, being open and honest gives the impression of authenticity and integrity, essential foundations for true collaboration. This will result in a mutual understanding and respect for a difference in views, interests and needs.